Mr W had separated from his wife and was living in rented accommodation while they finalised their divorce. Once the divorce was complete, they agreed to sell their jointly owned family home so they could both move forward independently.
To proceed with the sale, they needed to provide their Decree Absolute, but they had never received it from the South West Divorce Unit. When they attempted to contact the Court, they discovered it had closed.
As part of ongoing changes within the UK Family Justice system, many courts are closing and being replaced by centralised court centres. This has led to:
- Difficulty identifying which court now holds the records
- Delays in processing requests
- Increased stress for individuals needing important documents
Mr W contacted UK Document Services after being recommended by a colleague. With a busy schedule and a dislike for admin, he didn’t have the time to deal with long phone calls or ongoing email correspondence. He simply needed his Decree Absolute so he and his ex-wife could move forward with their lives.
How to Get a Divorce Certificate
- Mr W provided his name and his ex-wife’s full names, along with the approximate marriage and divorce dates and the court name. He did not have the case number.
- We reviewed the information, clarified any missing details where necessary, and then submitted the request to the appropriate court to obtain the divorce certificate.
With UK Document Services, the process is simple and fully managed:
- Complete a straightforward Divorce Order Form with the details you have
- We identify the correct court holding the records
- We handle all communication, follow-ups, and escalations
- You have one dedicated point of contact throughout
Mr W was able to obtain a copy of his Decree Absolute without navigating the complex court system, allowing the property sale to proceed smoothly.
Decree Absolute Dispatch Times
- Standard Service – dispatch is up to 20 working days
Rapid & Priority Services are not available for divorce certificates.
NB. Delivery time should be added to the stated estimated dispatch date.
How UK Document Services helps:
- No need to trace closed courts
- Reduced delays and stress
- Expert handling of court process
A simple, streamlined service from start to finish
UK Document Services makes obtaining a Decree Absolute straightforward, even when courts have closed and records are difficult to trace.
Secure your official divorce certificate quickly by ordering online.

